AI Overview
Last updated:
For store owners and AI feature managers.
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PrestaKick uses synchronized data from the shop to support chat, search and product suggestions.
Main features
AI Chat Assistant answers questions about products, orders and policy content in the shop's data. Staff can take over the conversation.
Semantic Search finds products by the meaning of the search query, not just by matching keywords.
Vision Search allows customers to upload photos to find products with similar images.
Recommendations display related products in the locations configured in the module.
How AI uses data
When a customer asks a question, the system finds related products and content in the shop and uses them as a source for the answer.
The quality of the results depends on the source data:
- Products that are not synchronized will not be included in the results.
- A description that is too short may cause the answer to lack detail.
- If a policy page has not been synchronized, the assistant may be unable to answer questions about that policy.
- Conflicting instructions can cause inconsistent answers.
Do not paste your entire catalog into the assistant instructions. Manage products in PrestaShop and let the system use the synchronized data.
Embedding and synchronization
An embedding is a data representation that helps the system compare content by meaning or visual similarity. Embeddings are usually created automatically after products are synchronized.
If content has changed but the results have not, a manager can check synchronization and regenerate the embedding under .
Conditions of use
Depending on the feature, the shop may need:
- The module to be connected and working.
- Product data has been synchronized.
- The Widget to be enabled for chat.
- The website domain to be allowed.
- Available quota or AI credits.
- A plan that includes the feature.
Vision Search requires the Starter plan or higher. Recommendations require the Launch plan or higher.
Where to configure
- Connection and synchronization: .
- Chat display: .
- Assistant instructions: .
- Conversation management: .
- Data and embedding: .
- Quotas: .
Next step
- Check that product data has been synchronized.
- Write brief instructions for the assistant.
- Test real customer questions before enabling the Widget for everyone.
- Monitor conversations and reports to adjust source data.